Tapwow Announces Availability of COVID-19 Touchless Communications Solutions for Restaurants
Touchless Menu and Smart Sign Connect Restaurants to Customers via Smartphones.
Greenwood Village, CO. 5/11/20 10:00 AM MDT – Tapwow, an innovator in the field of smart packaging and customer connection, has released a set of COVID-19 touchless communications solutions powered by NFC or QR codes that will aid restaurants in navigating the changing business landscape in the coming months. By connecting touchless technology to internet content via customers’ smartphones, businesses will be able to communicate menus, interaction rules, cleaning procedures and more in multiple languages.
The COVID-19 pandemic has created one of the more challenging business landscapes in history with restaurants struggling to understand rapidly changing local or national rules for operation and then needing to find a way to communicate these new requirements to their customers with a minimum of interaction. With Tapwow’s Touchless Menu and Smart Sign solutions, restaurants can maximize information flow and minimize human contact.
Touchless Menu easily connects restaurant customers via their smartphone to special menus for takeout, curbside pickup or unique offerings while also communicating pickup or other instructions. In the coming weeks as these establishments move to in person dining, Touchless Menu will eliminate shared menus and hand-to-hand transfers with restaurant staff by having customers access a tag that can be tapped at the table. These tags can be connected to existing menus on a company’s website or integrate with outside partners the restaurant uses for menus or content.
Smart Sign connects internet content to a physical sign inside or outside an establishment to communicate business procedures, pandemic response measures, changing schedules and more. By placing an NFC tag or QR code on a sign or other marker, customers can connect in a touchless manner with their smartphone and learn about the information for a particular location or specific areas inside a venue. The content is easily changeable and can offer targeted information for at risk groups or offer content in multiple languages.
Touchless Menu and Smart Sign are powered by Tapwow’s revolutionary DIRX2TM platform which allows users to redirect tags and markers to content with a few clicks. Tapwow is committed to helping restaurants through this challenging time and will provide free access to the platform for small businesses with available content while costs will increase with larger implementations and different content sources.
“This is an incredibly difficult time for any restaurant. We built DIRX2 to facilitate smart packaging by connecting brands to customers through engaging experiences and delivering valuable supply chain data. As touchless interaction became the goal in the last several weeks, we dedicated our resources to adapting that technology to help restaurants meet the communication challenges the pandemic has created. After Touchless Menu and Smart Sign, we will have additional solutions for occupancy counting, contactless waitlists and contact tracking for larger organizations. We are confident that our touchless solutions will make a return to more normal operations safer for staff and customers,” said Michael Sher, CEO.
Touchless Menu and Smart Sign are currently available from Tapwow along with their full complement of software and experiences for brands powered by DIRX2. If you have a need for additional touchless solutions or need more information on Tapwow, visit us at www.tapwow.net or contact firstname.lastname@example.org.
Tapwow is a leading provider of customer connection solutions headquartered in Greenwood Village, Co. With regional offices or partners in Australia, Europe, Asia and the Americas, Tapwow is uniquely positioned to help brands across a variety of industries make the most of consumer information. Through our proprietary “Hand to Brand”TM methodology, we can lead brands on a customer experience journey that starts with basic interactions and culminates with complete supply chain integration. Our unique software and service offerings combine to thrill customers with engaging content as well as integrating seamlessly with existing software platforms like Salesforce, Marketo, SAP and packaging lines. www.tapwow.net
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